Replacement Flip Lever Vacuum Cup/Base for B200 and B150 Bridge assemblies for windscreen rock chip repair.

Broken or worn out windscreen rock chip repair bridge parts? Delta Kits has you covered. Order your Flip Lever Vacuum Cup and Base today.

From the Archives

Auto Glass Claims: From Nuisance to Nightmare

Auto glass claims are known as nuisance claims by many carriers, but that nuisance has become the plague of the insurance industry. Claim harvesting, litigation, and price gouging are the culprits. The recent surge of auto glass claims has caught the insurance industry off-guard.

While frequency skyrockets with no signs of improving, historic underwriting models no longer apply. However, looking more in-depth at the antidote actually provides clarity about the original cause of the disease. It is common to waive the deductible for glass repairs because the severity is much lower than if the windscreen completely cracks out — which would require a replacement. How then, is it possible that this remedy, which is intended to lower severity, has become a cancer that drives claims off the charts and increases costs to the carrier?

Claim Harvesting

The practice of claim harvesting in the auto glass industry became popular in the gas stations, car washes, and quick lubes of Arizona. Now, an organization in Arizona is spreading the concept nationwide by sending sales staff door-to-door. They even canvass parking lots to identify and sometimes create glass damage. So, that they can offer the insurance customer a “free” glass repair or replacement service. The practice is lucrative for this organization. With dollar signs in their eyes, they are taking their business model nationwide, targeting zero-deductible markets, and helping to drive the increase in auto glass claim frequency.

Even prominent national chains are not immune from employing similar types of tactics, although on a decidedly more sophisticated level. While promoting the benefits of repair (instead of replacement) to lower severity by reducing the cost per claim; the emerging ugly trend is whereby the antidote of windscreens.


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Training and Tradeshows

This windshield repair training is a hands-on, intensive, one day course designed to take your repair quality to the next level. Whether you are just starting out or are a seasoned pro, this class is right for you!

Our team of experienced technicians are dedicated to offering the highest standard of training in the windshield repair industry. During the Delta Kits Training and Certification course, technicians are trained to follow ROLAGS (Repair of Laminated Auto Glass Standards), the industries best practices. Delta Kits Training and Certification covers all technical aspects of windshield repair and will take you from never having completed a repair, to being among the best technicians in the industry. The marketing and insurance billing discussion is designed to help you become more successful in your windshield repair business.


Who are our experts:

Heinrich Hermanus from Jerxheim in Germany has been working with Delta Kits since 2003. As a certified Delta Kits trainer, he has taught numerous people how to perform perfect rock chip repairs in the years since 2006. As a Delta Kits distributor in Europe, he speaks German and English and provides valuable services to many customers and users with his clearly formulated tips and instructions, whether by phone, mail correspondence or on-site at the customer.

Graham Watson, is one of the original Novus Technicians in the UK since 1988 and since then has been running a very successful windscreen repair service in the UK. In 2008 Graham was named Windshield Repair Person of the year at the Mobile Tech Expo, an award he is very proud of as it is voted for by his peers in the trade. For the past 10 years, Watson has been active training technicians for the repair industry and specializes in advanced training for techs with previous experience, during this time he has been lucky enough to work with people from many different countries. His passion for helping others carry out the best quality repairs possible shows in the time he spends offering advice on different trade forums as Screenman.